Privacy Policy

1.1. Who is Citiair
Citiair is an OTA formed by Serangoon Air Pte ltd. For providing the Services (as defined herein) Citiair has entered into contracts/arrangements with various holiday, hotel, transport and payment gateway service providers ("Third Party Service Providers").

1.2. What is this Privacy Policy?
This privacy policy ("Privacy Policy") describes Citiair’s policies and procedures on the collection, use and disclosure of the information provided by End Users and the Visitors (as defined herein) of the Websites and the Mobile Applications (together referred to as "Users"). Citiair shall not use the Users' information in any manner except as provided under this Privacy Policy. Every User who accesses or uses the Websites or the Mobile Applications shall be bound by this Privacy Policy.

1.3. Why this Privacy Policy
This Privacy Policy states the following: The type of information collected from the Users, including Sensitive Personal Data Or Information (as defined below); The purpose, means and modes of usage of such information; and How and to whom Via will disclose such information.

1.4. What is Personal Information
"Personal Information" is defined to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.  

2. Privacy Statements

2.1 Users Note
This section of the Privacy Policy applies to all Users. A condition of each User's use of and access to the Websites, Mobile Applications and to the other services provided by Citiair to End Users (together with the Websites and Mobile Applications, the ("Services") is his/her/its acceptance of the terms of use available at Citiair.com ("Terms of Use"), which also involves acceptance of the terms of this Privacy Policy. Any User who does not agree with any provisions of the same is required to leave the Websites and/or stop using and delete the Mobile Applications immediately.

Citiair may allow other companies or entities to serve advertisements to Users. These companies or entities include third party ad servers, advertisement agencies, advertisement technology vendors and research firms. Citiair may "target" some ads to Users that fit a certain general profile.  
When a User visits or uses the Websites or the Mobile Applications by or through a mobile device, Citiair may access, collect, monitor and/or remotely store "location data," which may include global positioning system coordinates (e.g. latitude and/or longitude) or similar information regarding the location of the mobile device. Location data does not collect or share any personally identifiable information about the User. Citiair may keep records of telephone calls received from and made to Users for the purpose of administration of Services, research and development, business development or for User administration.
Citiair will not disclose any Personal Information to governmental institutions or authorities unless such disclosure is requisitioned under any law or judicial decree or when Citiair, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
Citiair may share/use Personal Information provided by Users with its subsidiaries and Third Party Service Providers for the purposes of,

(i) detecting and preventing identity theft, fraud and other potentially illegal acts,
(ii) correlating related or multiple accounts to prevent abuse of the Services
The Users acknowledge that this Privacy Policy is part of the Terms of Use and unconditionally agree that becoming a User of the Websites, Mobile Applications and its Services signifies their assent to this Privacy Policy.   

2.2 Visitors Note:
If you, as a Visitor, have inadvertently browsed any other pages of the Websites prior to reading the privacy statements set out herein, and you do not agree with the manner in which information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by Via. All visitors, however, are encouraged to use the "clear cookies" functionality of their browsers to ensure such clearing / deletion, as Citiair cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Websites.

2.3. End User Note:
All the statements in this Privacy Policy apply to all End Users, and all End Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Sensitive Personal Data or Information to Citiair, failing which they shall be required to leave the Websites.
Citiair may communicate with End Users through emails, notices posted on the Websites, text, and other forms of messaging. An End User can change his/her/its email and contact preferences at any time by logging into their account on the Websites and changing their account settings.

3. Registration Process
3.1. As part of the registration process, Citiair may collect the following Personal Information from End Users
(i) name,
(ii) gender,
(iii) age,
(iv) contact information   
(v) password chosen by the End User,
(vi) demographic information   

3.2  As a member of Citiair, the End User may also receive updates about special offers, new services, and other noteworthy events. However, you may, at any time, choose to no longer receive such types of emails.